Account Manager

- Develop trusted relationships with assigned customers, serving as the main point of contact.

- Understand client goals, strategies, and challenges to offer appropriate products or services.

- Manage the full client lifecycle: onboarding, account growth, renewal, and issue resolution.

- Collaborate with internal teams ( support, product, finance) to ensure client satisfaction.

- Prepare regular reports on account performance and client feedback.

- Identify opportunities to upsell, cross-sell, or expand the client relationship.

- Ensure timely and successful delivery of solutions based on client objectives.

- Track key account metrics (e.g., revenue, churn, satisfaction).

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